Welcome, and thank you for your interest in Traversaal.ai, Inc. ("Traversaal," "we," or "us") and our data science agent, Olive, available through our website at olive.traversaal.ai and any related applications, APIs, and services provided by us (collectively, the "Service" or "Olive").
PLEASE READ THE FOLLOWING TERMS CAREFULLY.
BY ACCESSING OR USING THE SERVICE, YOU AGREE THAT YOU HAVE READ AND UNDERSTOOD, AND, AS A CONDITION TO YOUR USE OF THE SERVICE, YOU AGREE TO BE BOUND BY, THE FOLLOWING TERMS, INCLUDING TRAVERSAAL'S PRIVACY POLICY (TOGETHER, THESE "TERMS"). IF YOU ARE NOT ELIGIBLE, OR DO NOT AGREE TO THE TERMS, THEN YOU DO NOT HAVE OUR PERMISSION TO USE THE SERVICE. YOUR USE OF THE SERVICE, AND TRAVERSAAL'S PROVISION OF THE SERVICE TO YOU, CONSTITUTES AN AGREEMENT BY TRAVERSAAL AND BY YOU TO BE BOUND BY THESE TERMS.
Olive is provided by:
Traversaal.ai, Inc.
5960 S Land Park Dr #1420
Sacramento, CA 95822
United States
Owner contact email: support@traversaal.ai
Subject to your payment of Fees and compliance with all terms in this Agreement, Traversaal grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license during the term to use the Service. This license allows you to: (i) access and use Olive to perform data analysis and generate Output; (ii) use the API solely for developing Applications that communicate with the Service; and (iii) with prior written permission, display certain Olive Marks in compliance with our usage guidelines that we may specify.
You shall not use the Service or any Olive Mark for any purposes beyond the scope of the license granted. Without limiting the foregoing, you shall not, and shall not permit others to:
Traversaal reserves all rights not expressly granted to you in these Terms. Except for the limited rights and licenses expressly granted, nothing in these Terms grants you or any third party any intellectual property rights or other right, title, or interest in or to the Service.
By using the Service, you confirm that you are at least 16 years of age or the age of legal majority in your jurisdiction. If you are under this age, you must have your parent or legal guardian's permission to use the Service, and they must agree to these Terms on your behalf. You are responsible for your activity and the activity of anyone using your account.
You must obtain an API Key or user credentials from Traversaal to access the Service. You may not share your API Key or credentials with any third party, must keep them secure, and must use them as your sole means of accessing the Service. You must notify us immediately of any unauthorized use.
You are solely responsible for making sure your use of the Service violates no applicable laws, regulations, or third-party rights. You shall not use the Service in connection with or to promote any products, services, or materials that constitute, promote, or are used for dealing in: spyware, adware, counterfeit goods, unsolicited mass email, hate materials, or any other malicious, defamatory, obscene, or illegal activities.
If you use the Service in an end-user product, you may use the phrase "POWERED BY OLIVE" to describe the underlying technology. We reserve the right to require you to control any use of Olive Marks. Unless we agree otherwise, you agree that we may use your company or product name and screenshots of your Application in the course of marketing, promoting, or demonstrating the Service.
The Service may, as part of its operation, autonomously connect with and utilize third-party services, APIs, or data sources. Such interactions may incur financial costs or consume usage credits on your accounts with these external providers. You acknowledge and agree that you are exclusively responsible for all such third-party fees. Traversaal disclaims all liability for any charges that result from the Service's interaction with external services, regardless of whether those actions were initiated directly by you or autonomously by the Service's AI components. It is your sole responsibility to monitor your accounts with any connected third-party services and to manage all associated costs.
You shall pay Traversaal the fees ("Fees") set forth on the Website. Fees are due in advance of the applicable subscription term and may correspond to credits for using the Service.
All payments are non-refundable, except as required by law, and shall be made in US dollars by a means specified by us. We may change our prices at any time with 30 days' notice. Credits purchased but unused during a subscription term may be used within the subscription period, subject to these Terms.
If you fail to pay Fees when due, Traversaal may charge interest at 1.5% per month (or the highest rate permitted by law), charge you for all collection costs (including attorneys' fees), and suspend or terminate your access to the Service.
All Fees are exclusive of taxes. You are responsible for all sales, use, and excise taxes, and any other similar taxes or duties imposed by any governmental authority, other than taxes imposed on Traversaal's income.
To learn more about how we process personal data, you may refer to the privacy policy of this Website at olive.traversaal.ai/privacy. By using the Service, you consent to all actions taken by us with respect to your information in compliance with our Privacy Policy.
The Service is intended to be available 24/7, but we do not guarantee it. We reserve the right to interrupt, suspend, or modify the Service for maintenance, system updates, technical difficulties, or force majeure events without prior notice.
You acknowledge that, as between you and Traversaal, Traversaal and its licensors own all rights, title, and interest, including all intellectual property rights, in and to the Service, Olive Marks, and any related technology or documentation. The terms of this Agreement (including pricing) are the confidential information of Traversaal.
If you provide any suggestions, comments, or other feedback to Traversaal related to the Service ("Feedback"), such Feedback will be treated as non-confidential. You hereby assign to Traversaal all right, title, and interest in the Feedback, and Traversaal is free to use it without any attribution or compensation to you.
THE SERVICE IS PROVIDED "AS IS," "AS AVAILABLE," AND WITH ALL FAULTS.
TRAVERSAAL EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.
TRAVERSAAL DOES NOT WARRANT THAT THE SERVICE OR ITS OUTPUT WILL BE ACCURATE, RELIABLE, OR CORRECT; THAT THE SERVICE WILL MEET YOUR REQUIREMENTS; THAT THE SERVICE WILL BE AVAILABLE, UNINTERRUPTED, OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU USE THE SERVICE AT YOUR OWN RISK.
You understand and agree that the Service utilizes artificial intelligence and machine learning models, whose outputs are probabilistic by nature and may not always be accurate, complete, or free from bias. The Service may generate content that is incorrect, offensive, or otherwise unsuitable. Traversaal disclaims all warranties regarding the reliability, accuracy, or safety of any Output. Any reliance on the Output is strictly at your own risk, and Traversaal shall not be liable for any damages or losses arising from your use of the information generated by the Service. It is your sole responsibility to independently evaluate, verify, and confirm the appropriateness of any Output before using or relying on it.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL TRAVERSAAL OR ITS AFFILIATES, OFFICERS, DIRECTORS, OR EMPLOYEES BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA, ARISING OUT OF THE USE OF, OR INABILITY TO USE, THE SERVICE.
IN NO EVENT SHALL TRAVERSAAL'S AGGREGATE LIABILITY EXCEED THE AMOUNT OF FEES PAID BY YOU TO TRAVERSAAL IN THE 12 MONTHS PRECEDING THE DATE OF THE CLAIM. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS.
You agree to defend, indemnify, and hold harmless Traversaal and its affiliates, officers, directors, and employees from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses (including legal fees) arising from: (a) your use of and access to the Service; (b) your violation of these Terms; (c) your violation of any third-party rights, including privacy or intellectual property rights; or (d) your willful misconduct.
The term of this Agreement begins when you accept the Terms and continues until terminated.
Traversaal may suspend your access to the Service immediately and without notice if we reasonably believe you have violated these Terms, create risk or legal exposure for us, if your account has prolonged inactivity, or for failure to pay Fees.
You may terminate this Agreement at any time by canceling your subscription in your account settings. Traversaal reserves the right to terminate your subscription at any time, with or without notice, for any reason or no reason.
Upon termination, all licenses granted to you will terminate. You must cease using the Service and destroy all copies of any Olive Marks or materials. All outstanding payments will become due.
Any terms that by their nature are intended to continue beyond termination (including, without limitation, sections on ownership, disclaimers, liability, and governing law) will survive.
These Terms, along with the Privacy Policy, constitute the entire agreement between you and Traversaal and supersede all prior agreements.
We reserve the right to modify these Terms at any time and will inform you of such changes. Your continued use of the Service after the changes signifies your acceptance of the revised Terms.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
If any provision of these Terms is deemed invalid or unenforceable, it shall not affect the validity of the remaining provisions, which shall remain in full force and effect.
Our failure to assert any right or provision under these Terms shall not constitute a waiver of that right or provision.
We will not be liable for any delay or failure to perform resulting from causes outside our reasonable control, such as acts of God, war, terrorism, riots, embargos, or infrastructural breakdowns.
These Terms are governed by the laws of the State of California, without regard to conflict of laws principles. Any legal suit, action, or proceeding will be instituted exclusively in the federal or state courts located in the County of Santa Clara, California.
If you are a California resident, under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at (800) 952-5210.
Last updated: 10/2/2025
For questions about these Terms, please contact support@traversaal.ai